Shipping Policy
Domestic Shipping
We offer a free shipping fee in the USA for orders from $90.00 (product value after discount applied). Currently, the estimated delivery date depends on the shipping service you choose. Normally, the estimated delivery date will be as follows:. If yo
International Shipping
We ship our products to many countries around the world. Here are some countries outside the USA that we can ship to:. Canada, United Kingdom, Australia, Singapore, Romania, United Arab Emirates, Saudi Arabia, New Zealand, Indonesia, Japan, Philippin
International Payment Methods
Accepted forms of payment currently include:. - Credit cards. - Debit cards. - PayPal. - Others. If you experience difficulties using your credit or debit card to make an international purchase, please first contact your bank to ensure that your card
Shipping Rates and Couriers
We ship your parcel(s) via Delivered Duty Unpaid (DDU) shipping where the seller is responsible for ensuring goods arrive safely to a destination; the buyer is responsible for import duties, taxes or any brokerage fees. NuBest cannot determine custom
International Returns
All sales are final. We do not accept exchanges for international orders. For returns, please follow the return instructions from our Return Policy. Customers are responsible for covering international shipping fees when returning items to our wareho
Package Loss
Although it is rare for international orders to be lost, please be aware that it can happen. Delivery time frames are estimates only and do not take into account weekends, holidays, or processing and packing times (please allow 24-48 hours for packin
Address Errors
No refunds or replacements will be issued if an incorrect delivery address was provided by the customer. Please double check your shipping address in your confirmation email immediately after placing your order.
Violation of Laws
Items sold by NuBest are intended for personal use. We ask that you please familiarize yourself with your country’s import restrictions before ordering. We cannot be held responsible for any delays, fees, fines, or penalties incurred by your order du
Customer Refusal
We are not able to offer refunds on products that are refused for any reason. In addition, if NuBest is billed for the cost of the return shipment due to your refusal, you may be responsible for that cost, too.
Customs Seizure
Unfortunately, we cannot issue a refund of any kind for orders seized, damaged, or destroyed by Customs unless the order is returned back to our fulfillment center in undamaged and resalable condition. In that event, the refund issued will be for the
Disclaimer
NuBest cannot be held responsible for any laws or regulations that result in Customs applying additional cost to your order, whether tax or duties, nor any related seized products or delivery delays. However, the vast majority of international shipme