HSA/FSA
Through our collaboration with Truemed, eligible customers can now use Health Savings Account (HSA) or Flexible Spending Account (FSA) funds on NuBest products
What is TrueMed?
TrueMed is a payment tool that allows health and wellness brands to accept HSA/FSA funds. Think of them as the Paypal for HSA/FSA. They partner with leading health and wellness brands, like NuBest, to facilitate the payment and reimbursement of HSA/F
What are FSA and HSA accounts?
Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your emplo
When should I use my FSA/HSA dollars?
You can use your HSA/FSA dollars all year long. However, most FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st - use it, so you don’t
How HSA/FSA works for one-time purchase?
Step 1:. Add products to your cart, making sure to click “one-time purchase”. Step 2:. At Checkout, under Payment, click “TrueMed- Pay with HSA/FSA”. Step 3:. Enter your HSA/FSA card details. Step 4:. After you complete your purchase, take the survey
How HSA/FSA works for Subscription Purchases?
Step 1:. Add products to your cart making sure to select “Subscribe & Save” option. Step 2:. At checkout, pay with your normal credit or debit card. Step 3:. After you complete your purchase, you’ll receive a confirmation email with a survey inside.
Can I use my HSA/ FSA at NuBest?
Yes, for one- time purchase simply select Truemed as your payment option at checkout and use your FSA or HSA card as you would any other credit card. For subscription purchase, after purchase submit your request for reimbursement. If you do not have
Can I use my regular credit card at checkout?
Yes. If you’d like to use your regular credit card, simply select that in Truemed checkout. After your purchase, Truemed will email you instructions on how to submit the receipt to your HSA/FSA administrator for reimbursement.
Are there fees associated with using Truemed's services?
There is no cost to you.
What is a Letter of Medical Necessity, and how is this compliant?
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.There are thousands of studies showing food and exercise is often the best me
How long does it take for me to receive my Letter of Medical Necessity?
Generally it takes 2 - 5 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your
I don’t have an HSA/FSA. Can I still benefit from Truemed?
Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!
I don’t live in the US. Can I still get reimbursed with Truemed?
Unfortunately, Truemed is currently only available in the United States.