You can return a product for a refund or exchange within 30 days of delivery, as long as it meets the conditions outlined in our Return Policy. For full details on eligible items and step-by-step instructions for returning your order, please check ou
Customers are responsible for covering return shipping costs to the warehouse, except in cases where the item(s) received are damaged or incorrect. Please use reliable packaging and carriers, as we are not responsible for returns that fail to arrive
Seasonal or special promotional products with a 30% discount or higher are non-returnable and non-refundable.
If you’d like to exchange your product for a different item:
If you need to cancel your order, please contact us as soon as possible to increase the chances of a successful cancellation. Once an order has entered the processing stage, cancellation may no longer be possible. If the order has already been proces
We will not be responsible for the lost packages and we will not refund you in case you provide us with wrong delivery address.
For reporting order issues, including:. Please follow the instructions of our Report Order Issues guideline to report any relevant problems
NuBest's Return Policy applies only to purchases made directly through our official website at nubest.com. Orders placed via authorized resellers or other eCommerce platforms (e.g., Amazon, iHerb, etc.) are not eligible under this Return & Refund Pol