Orders and Return
How do I cancel my order?
You may cancel your orders within 3 hours of payment completion. After this period, cancellations cannot be processed online. Click here to learn how to cancel your order. After the 3-Hour Window, Incorrect Item Selection, or Wrong Address. If it has
How to change order details?
Buyers are unable to modify orders directly, including changes to the shipping address, product selection, shipping method, or applying discounts after an order has been placed. If you need to make any modifications, please contact our Customer Servi
Do you offer refunds or exchanges?
We cannot offer refunds or exchanges once an order has been shipped, as it cannot be modified or canceled. For more information on returns or exchanges, please refer to our Return Policy. If you receive a damaged or incorrect item and need to report
How do I make a return for refund?
You can return a product for a refund or exchange within 30 days of delivery, as long as it meets the conditions outlined in our Return Policy. For full details on eligible items and step-by-step instructions for returning your order, please check ou
How can I place a wholesale order?
Our wholesale program offers exclusive discounts and benefits to our partners. To join our wholesale network, simply submit your information through the following link: https://www.nubest.com/pages/wholesale-application. Once your application is rece