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USA: support@nubest.com 
International: intl@nubest.com

It’s our priority to respond to every single question with care and accuracy. Typically, that means you’ll hear from us within 24 business hours.

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Health Library

NuBest® Nutrition

<p>You can register and create your account via the following <a href="https://www.nubest.com/account/register" rel="noopener noreferrer" target="_blank"><strong>LINK</strong></a>.</p>

You can register and create your account via the following LINK.

How to create an account?

Manage Your Account

How do I cancel my order?

How to change order details?

Do you offer refunds or exchanges?

How do I make a return for refund?

How can I place a wholesale order?

Orders and Return

How do I track my order?

What if my package gets lost or arrives damaged?

What should I do if I need to update my shipping address?

What is your shipping policy?

Shipping and Tracking

I already have an account. Why do I have to reactivate my account?

How to log in to my account?

How does subscription work?

When does my subscription start?

How to change the frequency of my recurring orders?

Can I use a discount or offer code in subscription orders?

How much does shipping cost per recurring order?

Will I get points for my subscription purchase?

How to cancel my subscription?

Is it possible to have different delivery time for different products?

Manage Subscription

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Exchanges

Order cancellation

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Report Order Issues

Orders Placed Outside NuBest Official Website

Return & Refund Policy

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Money-Back Guarantee

How do I join NuBest Rewards?

What should I do to earn points?

I’ve just created an account but I don’t have any tier. I thought I would be Standard

How many points do I get for $1 spent?

How many points do I have to earn to redeem?

Which way to earn the most points?

Is there a maximum limit to my points?

How do I check my point balance?

How to apply redeemed vouchers at checkout?

Is the shipping fee included in my points when I shop?

When will my points expire?

Why can’t I redeem my points for discounts?

Does my tier ever expire?

Can I level up by 2 or 3 tiers within a year?

Loyalty & Rewards Program

I ordered products by mistake. Can I exchange them?

Does NuBest provide Prepaid Return Label?

Exchange

What source of gelatin is in your products?

How long does it take to see the results?

My child is over 16. Can the product still help him grow?

Is height determined by genetics? Then why do I need to take growth supplements?

What to do if my child cannot swallow capsules well?

Can I take two capsules at once?

Is the product made in the USA? Is it safe? Any side effects?

Can I take two growth supplements at the same time to speed up the effects?

I have seen some different labels of NuBest Tall bottles. Why are there such differences?

My kid does not drink milk daily. Can he still take NuBest Tall 10+?

What made NuBest Tall 10+ different?

How to take NuBest Tall 10+? Can it be taken before meals?

Can a vegan take NuBest Tall 10+

Can NuBest Tall 10+ be taken with other multivitamins?

Can the product be taken continuously throughout the year? Or should we take a break?

Can not find a product for my kid. Why you have so many?

Does NuBest Tall 10+ cause weight gain?

I want to find a product to help my kid gain a little weight

Will I shrink in height after stopping taking the product?

When is the expiry date of your product?

At what temperature can this be stored? Can I store it in the fridge?

My kid has peanut and treenut allergy. Is NuBest safe for him?

I am 21-22. Can your products help me grow?

Can I grow after 22?

Can a girl grow more after her first period?

Is your product gluten-free?

Height Growth

Products

What is new in the NuBest Tall 10+ formula?

Why do the capsules look different now?

Is the upgraded NuBest Tall 10+ safe to use?

Has the price changed with the upgrade?

Will my child still get the same results as before?

Is it suitable for people with dietary restrictions?

What happens to my subscription now that the formula has changed?

Why did you change the formula?

Do I need to change the dosage with the new formula?

Does the upgraded formula work faster than the old one?

NuBest Tall 10+ - New Product Update

How to create an account?Updated 9 months ago